Privacy Policy
Last updated: August 3, 2026
1. Introduction
Foundation Crack Seal ("we," "our," "us," or "Company") operates the website www.foundationcrackseal.com (the "Site").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with our policies and practices, do not use our Site.
2. Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Contact Forms: When you submit a contact form or request a free estimate, we collect your name, phone number, email address, property address, and any additional information you provide about your project.
- Phone Communications: When you call us, we may record your phone number and the content of your conversation for quality assurance and customer service purposes.
- Email Communications: Any emails you send to us may contain personal information that we retain.
Information Collected Automatically
- Log Data: Our servers automatically log information such as your IP address, browser type, pages you visit, the time and date of your visit, and the amount of time spent on each page.
- Cookies: We use cookies and similar tracking technologies to enhance your user experience and analyze site usage.
- Analytics: We use Google Analytics and similar tools to understand how visitors use our Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer service
- To send you service-related announcements and updates
- To process and fulfill your service requests
- To improve our website and services
- To send marketing communications (with your consent)
- To comply with legal obligations
- To detect, prevent, and address fraud and security issues
- To analyze website traffic and usage patterns
4. How We Share Your Information
We do not sell, trade, or transfer your personally identifiable information to third parties. However, we may share your information in the following limited circumstances:
- Service Providers: We may share information with service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Legal Requirements: We may disclose information when required by law or when we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Correction: You have the right to request that we correct inaccurate or incomplete information.
- Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Right to Opt-Out: You may opt out of receiving marketing communications by clicking the unsubscribe link in any email or by contacting us directly.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You may disable cookies through your browser settings, but some features of our Site may not function properly without them.
9. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the Site following the posting of revised Privacy Policy means that you accept and agree to the changes.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Foundation Crack Seal
274 Orchard St, Millis, MA 02054
Phone: (508) 454-0804